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Change from below: the role of middle managers in mediating paradoxical change

Conway, Edel and Monks, Kathy (2011) Change from below: the role of middle managers in mediating paradoxical change. Human Resource Management Journal (HRMJ), 21 (2). pp. 190-203. ISSN 0090-4848

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This paper examines the role of middle managers in creating change in the Irish health service from interviews with conducted with middle and senior level managers. The research examines the interface between top down and bottom up approaches to change and contributes to showing how ambivalence towards change by middle managers can at the same time contribute to the dismantling of structures and systems that are a necessary precondition for successful change to take place. However, the additional workload and tensions created by dealing with the interface between top-down and bottom-up changes may result in considerable additional workload and stress for the managers themselves.

Item Type:Article (Published)
Uncontrolled Keywords:Human resource management
Subjects:Business > Personnel management
Business > Management
DCU Faculties and Centres:UNSPECIFIED
Official URL:
Copyright Information:© 2010 Blackwell Publishing Ltd. The definitive version is available at
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
Funders:Health Research Board
ID Code:16289
Deposited On:04 May 2011 16:04 by Edel Conway. Last Modified 04 May 2011 16:04

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