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A conceptual descriptive-comparative study of models and standards of processes in SE, SwE, and IT disciplines using the theory of systems

Mora, M. and Gelman, O. and O'Connor, Rory and Alvarez, F. and Macías-Lúevano, J. (2010) A conceptual descriptive-comparative study of models and standards of processes in SE, SwE, and IT disciplines using the theory of systems. In: Paradice, D., (ed.) Emerging Systems Approaches in Information Technologies: Concepts, Theories, and Applications. IGI GLOBAL, pp. 156-181. ISBN 978-1-60566-976-2

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Abstract

e increasing design, manufacturing, and provision complexity of high-quality, cost-efficient and trustworthy products and services has demanded the exchange of best organizational practices in worldwide organizations. While that such a realization has been available to organizations via models and standards of processes, the myriad of them and their heavy conceptual density has obscured their comprehension and practitioners are confused in their correct organizational selection, evaluation, and deployment tasks. Thus, with the ultimate aim to improve the task understanding of such schemes by reducing its business process understanding complexity, in this article we use a conceptual systemic odel of a generic business organization derived from the theory of systems to describe and compare two main models (CMMI/SE/SwE, 2002; ITIL V.3, 2007) and four main standards (ISO/IEC 15288, 2002; ISO/IEC 12207, 1995; ISO/IEC 15504, 2005; ISO/IEC 20000, 2006) of processes. Description and comparison are realized through a mapping of them onto the systemic model.

Item Type:Book Section
Refereed:Yes
Uncontrolled Keywords:development practices; standards compliance; process improvement
Subjects:Computer Science > Information technology
Computer Science > Software engineering
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Publisher:IGI GLOBAL
Official URL:http://dx.doi.org/10.4018/978-1-60566-976-2
Copyright Information:© 2010 IGI Global
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
ID Code:17565
Deposited On:30 Oct 2012 11:46 by Rory O'Connor. Last Modified 30 Oct 2012 11:46

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