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A conceptual descriptive-comparative study of models and standards of processes in sE, swE, and It disciplines using the theory of systems

Mora, Manuel and Gelman, Ovsei and O'Connor, Rory and Alvarez, Francisco and Macías-Luévano, Jorge (2008) A conceptual descriptive-comparative study of models and standards of processes in sE, swE, and It disciplines using the theory of systems. International Journal of Information Technologies and the Systems Approach, 1 (2). pp. 57-85. ISSN 1935-5718

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Abstract

The increasing design, manufacturing, and provision complexity of high-quality, cost-efficient and trustworthy products and services has demanded the exchange of best organizational practices in worldwide organizations. While that such a realization has been available to organizations via models and standards of processes, the myriad of them and their heavy conceptual density has obscured their comprehension and practitioners are confused in their correct organizational selection, evaluation, and deployment tasks. Thus, with the ultimate aim to improve the task understanding of such schemes by reducing its business process understanding complexity, in this article we use a conceptual systemic model of a generic business organization derived from the theory of systems to describe and compare two main models (CMMI/SE/SwE, 2002; ITIL V.3, 2007) and four main standards (ISO/IEC 15288, 2002; ISO/IEC 12207, 1995; ISO/IEC 15504, 2005; ISO/IEC 20000, 2006) of processes. Description and comparison are realized through a mapping of them onto the systemic model.

Item Type:Article (Published)
Refereed:Yes
Subjects:Computer Science > Information technology
Computer Science > Software engineering
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Publisher:IGI Global
Official URL:http://dx.doi.org/10.4018/jitsa.2008070104
Copyright Information:© 2008 IGI Global
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
ID Code:19771
Deposited On:04 Feb 2014 11:41 by Rory O'Connor. Last Modified 09 Nov 2016 14:16

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