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Understanding the role of knowledge management in software development: a case study in very small companies

O'Connor, Rory and Basri, Shuib (2014) Understanding the role of knowledge management in software development: a case study in very small companies. International Journal of Systems and Service-Oriented Engineering, 4 (1). pp. 39-52. ISSN 1947-3052

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Abstract

Software and systems engineering is distinct from other forms of engineering as it deals with an intangible product, where the progress in construction is not explicitly visible and team members often rely on the docu- mentation of others to follow and review progress. Furthermore unlike traditional engineering disciplines, there is no single standardized unified process. The role of knowledge management in the software engineering literature is becoming more evident, as the software development activity is essentially a human knowledge intensive activity and is seen by many as a key factor. This paper discusses the role of software development knowledge management within software development process and specifically how software development knowledge is managed in software development in order to support software process improvement and the role of knowledge management in this. The authors present the results of a study of knowledge management process practices in very small software companies and discusses these under the major identified issues of: Communication; Learning and sharing; Documentation and Knowledge management process and com- mitment. The findings in this study give an insight towards knowledge management practices as they relate to software development process practices in very small companies and the important factors that must be considered to preserve knowledge and quality software.

Item Type:Article (Published)
Refereed:Yes
Subjects:Computer Science > Information technology
Computer Science > Software engineering
DCU Faculties and Centres:Research Initiatives and Centres > Lero: The Irish Software Engineering Research Centre
DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Publisher:IGI Global
Official URL:http://dx.doi.org/10.4018/ijssoe.2014010103
Copyright Information:© 2014 IGI Global
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
ID Code:19903
Deposited On:17 Apr 2014 15:12 by Rory O'Connor. Last Modified 22 Apr 2014 09:02

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