Blending process assessment and employees competencies assessment in very small entities
Ribaud, Vincent and O'Connor, Rory (2015) Blending process assessment and employees competencies assessment in very small entities. In: 22nd European Conference on Systems, Software and Services Process Improvement (EuroSPI 2015), 30 Sept - 2 Oct 2015, Ankara, Turkey. ISBN 978-3-319-24647-5
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The ISO/IEC 29110 series aims to provide Very Small Entities (VSEs) with a set of standards based on subsets of existing standards. Process capability determination does not seem suitable for a VSE in terms of return on investment. Our approach proposes to move the viewpoint away from process and to the human resources. We propose a blended assessment model using the ISO/IEC 15504 for the level 1, but based on competency assessment for higher capability levels.
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