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Jump to: 2008
Number of items: 1.

2008

Harney, Brian orcid logoORCID: 0000-0003-3252-563X and Jordan, Claire (2008) Unlocking the black box: line managers and HRM performance in a call centre context. International Journal of Productivity and Performance Management, 57 (4). pp. 275-296. ISSN 1741-0401

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