Mora, Manuel ORCID: 0000-0003-1631-5931, Marx Gómez, Jorge, O'Connor, Rory ORCID: 0000-0001-9253-0313 and Meyendriesch, Burkard (2017) ITSDM: A methodology for IT services design. In: Marx Gómez, Jorge, Mora, Manuel, Raisinghani, Mahesh, Nebel, W. and O'Connor, Rory, (eds.) Engineering and Management of Data Centers. Service Science: Research and Innovations in the Service Economy . Springer, Cham, pp. 15-40. ISBN 978-3-319-65081-4