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2017
Mora, Manuel 
ORCID: 0000-0003-1631-5931, Marx Gómez, Jorge, O'Connor, Rory ORCID: 0000-0001-9253-0313 and Meyendriesch, Burkard
(2017)
ITSDM: A methodology for IT services design.
In: Marx Gómez, Jorge, Mora, Manuel, Raisinghani, Mahesh, Nebel, W. and O'Connor, Rory, (eds.)
Engineering and Management of Data Centers.
Service Science: Research and Innovations in the Service Economy
.
Springer, Cham, pp. 15-40.
ISBN 978-3-319-65081-4