Lippitt, Patricia, Itani, Nadine, O'Connell, John F., Warnock-Smith, David and Efthymiou, Marina ORCID: 0000-0001-8611-5973
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Investigating Airline Service Quality from a Business Traveller Perspective through the Integration of the Kano Model and Importance–Satisfaction Analysis.
Sustainability, 15
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ISSN 2071-1050
Graham, Anne, Warnock-Smith, David, O'Connell, John F, Efthymiou, Marina ORCID: 0000-0001-8611-5973 and Zheng, Xingwu
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Market Developments on Chinese International Air Passenger Markets in Light of COVID-19 Policy Measures.
Sustainability, 15
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ISSN 2071-1050
Foong, Jia Jun, O'Connell, John Francis, Warnock-Smith, David and Efthymiou, Marina ORCID: 0000-0001-8611-5973
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A product and organisational architecture analysis of the performance of Southeast Asian airlines.
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Warnock-Smith, David ORCID: 0000-0002-1887-3278, Graham, Anne
ORCID: 0000-0003-0978-8781, O'Connell, John F. and Efthymiou, Marina
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Impact of COVID-19 on air transport passenger markets: examining evidence from the Chinese market.
Journal of Air Transport Management, 94
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Shaw, Mark, Tiernan, Siobhan, O'Connell, John F., Warnock-Smith, David ORCID: 0000-0002-1887-3278 and Efthymiou, Marina
ORCID: 0000-0001-8611-5973
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Third party ancillary revenues in the airline sector: An exploratory study.
Journal of Air Transport Management, 90
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ISSN 0969-6997
Efthymiou, Marina ORCID: 0000-0001-7430-7417, Usher, David, O'Connell, John F., Warnock-Smith, David
ORCID: 0000-0002-1887-3278 and Conyngham, Gerry
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The factors influencing entry level airline pilot retention: An empirical study of Ryanair.
Journal of Air Transport Management, 91
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ISSN 0969-6997
O'Connell, John F., Martinez Avellana, Raquel, Warnock-Smith, David ORCID: 0000-0002-1887-3278 and Efthymiou, Marina
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Evaluating drivers of profitability for airlines in Latin America: A case study of Copa Airlines.
Journal of Air Transport Management, 84
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ISSN 0969-6997