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An MADM risk-based evaluation-selection model of free-libre open source software tools

Mora, Manuel orcid logoORCID: 0000-0003-1631-5931, Marx Gómez, Jorge, O'Connor, Rory orcid logoORCID: 0000-0001-9253-0313 and Gelman, Ovsei (2016) An MADM risk-based evaluation-selection model of free-libre open source software tools. International Journal of Technology Policy and Management, 16 (4). pp. 326-354. ISSN 1468-4322

Free-Libre Open Source Software (FLOSS) tools are free-cost license highly attractive to be implemented by organizations. However, not of all the FLOSS tools are mature, and failed implementations can occur. Thus, FLOSS evaluation-selection frameworks and FLOSS success-failure implementation factors studies have been conducted. In this research, we advance on such studies through an integrated FLOSS evaluation-selection model with a risk-based decision making approach. Our model was built upon the other two literatures, and it was structured as a Multi-Attribute Decision Making (MADM) model which contains 12 variables grouped in four risk categories: financial, organizational, end-user and technical ones. We illustrated its utilization in the domain of Information Technology Service Management (ITSM) FLOSS tools. Hence, our model contributes to the FLOSS literature with the inclusion of the risk management approach and to the FLOSS evaluation-selection praxis with the provision of an innovative and essential risk-based model.
Item Type:Article (Published)
Uncontrolled Keywords:LOSS evaluation; FLOSS implementation; IT service management; information technology; ITSM; MADM; multiattribute decision making; risk management; value tree; evaluation-selection model; open source software; free-libre OSS
Subjects:Computer Science > Information technology
Computer Science > Software engineering
DCU Faculties and Centres:Research Institutes and Centres > Lero: The Irish Software Engineering Research Centre
DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Publisher:Interscience Publishers
Official URL:http://dx.doi.org/10.1504/IJTPM.2016.10002522
Copyright Information:© 2016 Interscience Publishers
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
ID Code:21642
Deposited On:23 Jan 2017 12:29 by Rory O'connor . Last Modified 06 Jun 2019 11:08

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