e-government, transparency & reputation: an empirical study of Spanish local government
López-López, VicenteORCID: 0000-0002-0518-0122, Iglesias Antelo, SusanaORCID: 0000-0002-4010-4758, Vázquez-Sanmartín, Antonio, Connolly, ReginaORCID: 0000-0003-3196-2889 and Bannister, Frank
(2018)
e-government, transparency & reputation: an empirical study of Spanish local government.
Information Systems Management, 35
(4).
pp. 276-293.
ISSN 1058-0530
This paper examines the interrelationship between e-government, transparency, and reputation in Spanish local government. It postulates the existence of a three-way relationship, namely, that the degree of transparency in a local authority influences the reputation of that authority and that both transparency and reputation are influenced by the level of e-government service provided. The research is based on a study of 78 Spanish municipalities. The results are presented as a model.
Item Type:
Article (Published)
Refereed:
Yes
Uncontrolled Keywords:
e-Government; transparency; reputation; local government