Tailored retrieval of health information from the web for
facilitating communication and empowerment of elderly people
Alfano, MarcoORCID: 0000-0001-7200-9547, Lenzitti, BiagioORCID: 0000-0003-2664-7788, Taibi, DavideORCID: 0000-0002-0785-6771 and Helfert, MarkusORCID: 0000-0001-6546-6408
(2020)
Tailored retrieval of health information from the web for
facilitating communication and empowerment of elderly people.
In: 6th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE) 2020, 3-5 May 2020, Prague, Czechia (On-line).
ISBN 978-989-758-420-6
A patient, nowadays, acquires health information from the Web mainly through a “human-to-machine”
communication process with a generic search engine. This, in turn, affects, positively or negatively, his/her
empowerment level and the “human-to-human” communication process that occurs between a patient and a
healthcare professional such as a doctor. A generic communication process can be modelled by considering
its syntactic-technical, semantic-meaning, and pragmatic-effectiveness levels and an efficacious
communication occurs when all the communication levels are fully addressed. In the case of retrieval of health
information from the Web, although a generic search engine is able to work at the syntactic-technical level,
the semantic and pragmatic aspects are left to the user and this can be challenging, especially for elderly
people. This work presents a custom search engine, FACILE, that works at the three communication levels
and allows to overcome the challenges confronted during the search process. A patient can specify his/her
information requirements in a simple way and FACILE will retrieve the “right” amount of Web content in a
language that he/she can easily understand. This facilitates the comprehension of the found information and
positively affects the empowerment process and communication with healthcare professionals.
Metadata
Item Type:
Conference or Workshop Item (Paper)
Event Type:
Conference
Refereed:
Yes
Uncontrolled Keywords:
e-Health; Health Information Seeking; User Requirements; Language Complexity; Structured Data on the Web
Guldemond, Nick, Ziefle, Martina and Maciaszek, Leszek, (eds.)
Proceedings of the 6th International Conference on Information and Communication Technologies for Ageing Well and e-Health ICT4AWE.
1.
Scitepress. ISBN 978-989-758-420-6
This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
Funders:
European Union’s Horizon 2020 research and innovation programme under the Marie Skłodowska-Curie grant agreement No 754489, Science Foundation Ireland grant 13/RC/2094, European Regional Development Fund through the Southern & Eastern Regional Operational Programme to Lero, the Science Foundation Ireland Research Centre for Software
ID Code:
24469
Deposited On:
20 May 2020 12:09 by
Marco Alfano
. Last Modified 20 May 2020 12:09