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Quantifying the Financial Value of Cloud Investments: A Systematic Literature Review

Rosati, Pierangelo orcid logoORCID: 0000-0002-6070-0426, Fox, Grace orcid logoORCID: 0000-0003-1392-6833, Kenny, David and Lynn, Theo orcid logoORCID: 0000-0001-9284-7580 (2017) Quantifying the Financial Value of Cloud Investments: A Systematic Literature Review. In: 2017 IEEE 9th International Conference on Cloud Computing Technology and Science, 11-14 Dec 2017, Hong Kong, China.

The importance of demonstrating the value achieved from IT investments is long established in the Computer Science (CS) and Information Systems (IS) literature. However, emerging technologies such as the ever-changing complex area of cloud computing present new challenges and opportunities for demonstrating how IT investments lead to business value. This paper conducts a multidisciplinary systematic literature review drawing from CS, IS, and Business disciplines to understand the current evidence on the quantification of financial value from cloud computing investments. The study identified 53 articles, which were coded in an analytical framework across six themes (measurement type, costs, benefits, adoption type, actor and service model). Future research directions were presented for each theme. The review highlights the need for multi-disciplinary research which both explores and further develops the conceptualization of value in cloud computing research, and research which investigates how IT value manifests itself across the chain of service provision and in inter-organizational scenarios.
Item Type:Conference or Workshop Item (Paper)
Event Type:Conference
Uncontrolled Keywords:Cloud computing information systems return on investment; Return on Investment; Total Cost of Ownership; Cost-Benefit Analysis; Systematic Literature Review
Subjects:Computer Science > Information technology
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Research Institutes and Centres > Irish Centre for Cloud Computing and Commerce (IC4)
Published in: 2017 IEEE International Conference on Cloud Computing Technology and Science (CloudCom). . Institute of Electrical and Electronics Engineers (IEEE).
Publisher:Institute of Electrical and Electronics Engineers (IEEE)
Official URL:http://dx.doi.org/10.1109/CloudCom.2017.28
Copyright Information:© 2017 IEEE
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
Funders:Irish Centre for Cloud Computing and Commerce, an Irish National Technology Centre funded by Enterprise Ireland and the Irish Industrial Development Authority.
ID Code:25175
Deposited On:16 Nov 2020 14:41 by David Kenny . Last Modified 26 Nov 2020 17:07

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