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Unlocking the VR Potential in Retail: From 3D Showcases to Fully Immersive Shopping Experience

Iftikhar, Rehan orcid logoORCID: 0000-0002-8363-2323 (2025) Unlocking the VR Potential in Retail: From 3D Showcases to Fully Immersive Shopping Experience. In: Islam, Jamid Ul, (ed.) Customer Engagement and Digital Business. Routledge, London. ISBN 9781003508083

Abstract
This chapter explores the integration of Virtual Reality (VR) within the retail sector, highlighting its potentially transformative impact on shopping experiences. As VR technology evolves, its applications in retail have expanded from basic 3D visualisations to immersive virtual environments that significantly enhance customer interaction and engagement. This chapter introduces various VR applications in retail, ranging from low-immersion applications such as interactive 3D models and virtual tours to high-immersion environments such as full VR stores and VR pop-up stores. It also examines the potential VR applications that can help retailers deliver personalised and immersive experiences in the omnichannel retail environment. The chapter concludes with the identification of the challenges for the successful integration of VR in retail along with potential research opportunities to overcome the identified challenges.
Metadata
Item Type:Book Section
Refereed:Yes
Uncontrolled Keywords:Virtual Reality, VR Integration, Retail Transformation, Customer Engagement, Immersive Experience, Omnichannel Retail
Subjects:Computer Science > Artificial intelligence
Computer Science > Computational complexity
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Publisher:Routledge
Official URL:https://www.taylorfrancis.com/chapters/edit/10.432...
Copyright Information:Authors
ID Code:33018
Deposited On:23 Jul 2026 10:09 by Tam Nguyen . Last Modified 23 Jul 2026 10:09
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