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Towards Improved Conversation Context Understanding for Effective Conversational Information Retrieval

Acharya, Praveen orcid logoORCID: 0000-0001-5181-9831 (2026) Towards Improved Conversation Context Understanding for Effective Conversational Information Retrieval. PhD thesis, Dublin City University.

Abstract
Conversational Information Retrieval (CIR) has garnered considerable attention in recent years. A key challenge in CIR is formulating effective queries during the dialogue between the searcher and the conversational agent. Unlike traditional information retrieval systems, where users independently formulate a complete query for each search operation, conversational systems offer the opportunity for agents to assist users in an interactive, multi-turn search process. This alleviates the burden on users to express their full information need in a single query by leveraging the iterative nature of conversation to gradually refine and clarify their search. Conversational context plays a vital role in this query formulation process. In natural language conversations, each turn may implicitly or explicitly refer to previous dialogue turns. This dependency of the turns in the dialogue on conversational history introduces the challenge of identifying and understanding the relevant parts of the dialogue context to correctly interpret the current query. This PhD project focuses on understanding and leveraging conversational context from two dimensions: conversational history and user knowledge. Conversational history deals with identifying and exploiting the relevant parts from within the conversational historical context to disambiguate and interpret the query, while Knowledge deals with exploiting user knowledge of the subject as well as that accumulated during the conversation. The goal of this thesis is to study conversational context in CIR, with a focus on understanding and modeling these two dimensions. The contributions of this work are twofold: (1) methods for identifying and modeling relevant portions of the conversational history, and (2) approaches for modeling the evolving knowledge of users throughout the dialogue. These contributions aim to improve the effectiveness and responsiveness of conversational information retrieval systems.
Metadata
Item Type:Thesis (PhD)
Date of Award:August 2026
Refereed:No
Additional Information:Research Ireland Centre for Research Training in Artificial Intelligence
Supervisor(s):Little, Suzanne and Jones, Gareth
Subjects:Computer Science > Computer Science (miscellaneous)
Computer Science > Computer Science Applications
Computer Science > Computer Vision and Pattern Recognition
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
School, Faculty or Unit:Faculty of Engineering & Computing
Faculty of Engineering & Computing > School of Computing
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 License. View License
Funders:Research Ireland
ID Code:33298
Deposited On:23 Oct 2026 10:44 by Suzanne Little . Last Modified 23 Oct 2026 10:44
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