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Agentic Online Learning: How University Staff Make Their Work Matter

McDonald, Jason K. orcid logoORCID: 0000-0002-9324-4738, Brunton, James orcid logoORCID: 0000-0001-7223-0524 and Costello, Eamon orcid logoORCID: 0000-0002-2775-6006 (2026) Agentic Online Learning: How University Staff Make Their Work Matter. Postdigital Science and Education, 8 (2). pp. 411-429. ISSN 2524-485X

Abstract
Abstract How do Higher Education (HE) academic staff depict their experience of online education? In this article we report how they discursively construct both themselves as actors in online educational spaces, and their efforts as desirable and worthwhile. We conducted an interpretative qualitative analysis, examining the discourse and discursive practices of staff at an Irish university as they discussed their experiences with online education. Our findings consist of two participant discourses. Involvement in their work existentially matters to staff, and staff and their work exist in a reciprocal relationship with each other. We further divide these into five sub-discourses: their work gave staff a sense of purpose, their work reflected staff’s senses of identity, staff coped with challenges that their work raised, staff confronted work realities by investing themselves, and staff navigated tensions between being the shepherds or originators of work concepts. We conclude by discussing the implications of our findings, particularly critiquing the trend to fit staff into our theoretical notions of what online education practice should look like. We call on researchers and practitioners to be inspired by exemplary practitioners, rather than using them as tools that are useful to the extent they allow us to champion our educational interests.
Metadata
Item Type:Article (Published)
Refereed:Yes
Uncontrolled Keywords:Online education; Higher education; Discourse analysis; Discursive psychology; University staff
Subjects:Social Sciences > Distance education
Social Sciences > Education
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Science and Health
DCU Faculties and Schools > Faculty of Science and Health > School of Psychology
Publisher:Springer Nature
Official URL:https://link.springer.com/article/10.1007/s42438-0...
Copyright Information:Authors
Funders:Open Access funding provided by the IReL Consortium
ID Code:33539
Deposited On:05 Oct 2026 10:37 by James Brunton . Last Modified 05 Oct 2026 10:37
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