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Bartholin, Fabrice ORCID: 0000-0002-8306-7328 (2025) Integrating people and technology: the impact of service system interactions on frontline work, customer outcomes, and organisational performance. PhD thesis, Dublin City University.
ORCID: 0000-0002-8306-7328
(2025)
Integrating people and technology: the impact of service system interactions on frontline work, customer outcomes, and organisational performance.
PhD thesis, Dublin City University.
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