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Khan, Imran, Hollebeek, Linda orcid logoORCID: 0000-0002-1282-0319, Fatma, Mobin, Islam, Jamid orcid logoORCID: 0000-0002-2545-5162, Rather, Raouf orcid logoORCID: 0000-0002-9242-1165 and Shahid, Shadma orcid logoORCID: 0000-0002-4041-2195 (2022) Mobile app vs. desktop browser platforms: the relationships among customer engagement, experience, relationship quality and loyalty intention. Journal of Marketing Management, 39 (3-4). pp. 275-297. ISSN 1472-1376

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