Lippitt, Patricia, Itani, Nadine, O'Connell, John F., Warnock-Smith, David and Efthymiou, Marina ORCID: 0000-0001-8611-5973 (2023) Investigating Airline Service Quality from a Business Traveller Perspective through the Integration of the Kano Model and Importance–Satisfaction Analysis. Sustainability, 15 (8). p. 6578. ISSN 2071-1050
Graham, Anne, Warnock-Smith, David, O'Connell, John F, Efthymiou, Marina ORCID: 0000-0001-8611-5973 and Zheng, Xingwu (2023) Market Developments on Chinese International Air Passenger Markets in Light of COVID-19 Policy Measures. Sustainability, 15 (2). p. 1525. ISSN 2071-1050
Foong, Jia Jun, O'Connell, John Francis, Warnock-Smith, David and Efthymiou, Marina ORCID: 0000-0001-8611-5973 (2023) A product and organisational architecture analysis of the performance of Southeast Asian airlines. Journal of Air Transport Management, 107 . p. 102358. ISSN 1873-2089
Warnock-Smith, David ORCID: 0000-0002-1887-3278, Graham, Anne ORCID: 0000-0003-0978-8781, O'Connell, John F. and Efthymiou, Marina (2021) Impact of COVID-19 on air transport passenger markets: examining evidence from the Chinese market. Journal of Air Transport Management, 94 . ISSN 0969-6997
Shaw, Mark, Tiernan, Siobhan, O'Connell, John F., Warnock-Smith, David ORCID: 0000-0002-1887-3278 and Efthymiou, Marina ORCID: 0000-0001-8611-5973 (2021) Third party ancillary revenues in the airline sector: An exploratory study. Journal of Air Transport Management, 90 . pp. 1-12. ISSN 0969-6997
Efthymiou, Marina ORCID: 0000-0001-7430-7417, Usher, David, O'Connell, John F., Warnock-Smith, David ORCID: 0000-0002-1887-3278 and Conyngham, Gerry (2020) The factors influencing entry level airline pilot retention: An empirical study of Ryanair. Journal of Air Transport Management, 91 . pp. 1-10. ISSN 0969-6997
O'Connell, John F., Martinez Avellana, Raquel, Warnock-Smith, David ORCID: 0000-0002-1887-3278 and Efthymiou, Marina ORCID: 0000-0001-8611-5973 (2020) Evaluating drivers of profitability for airlines in Latin America: A case study of Copa Airlines. Journal of Air Transport Management, 84 . pp. 1-15. ISSN 0969-6997