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Ignoring ‘best practice’: Why Irish software SMEs are rejecting CMMI and ISO 9000

O'Connor, Rory and Coleman, Gerry (2009) Ignoring ‘best practice’: Why Irish software SMEs are rejecting CMMI and ISO 9000. Australasian Journal of Information Systems, 16 (1). ISSN 1449-8618

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Software Process Improvement (SPI) ‘best practice’ models such as ISO 9000 and the Capability Maturity Model Integrated (CMMI) have been developed to assist software development organisations by harnessing their experience and providing them with support so that they can produce software products on time, within budget and to a high level of quality. However there is increasing evidence that these models are not being adopted by Small to Medium sized Enterprises (SME) and primarily remain the remit of large organisations. This paper presents the results of a Grounded Theory study into why Irish SME software product companies are not using these SPI models. The key inhibiting factor found was the issue of cost. We discuss the findings in relation to cost of process and the factors affecting it, including bureaucracy, documentation, communication, tacit knowledge and organisational creativity and flexibility, and the associated impact on the adoption of SPI best practice models.

Item Type:Article (Published)
Uncontrolled Keywords:Software Process; Software Process Improvement; Best Practice Models; CMMI; ISO 9000; XP; Small and Medium Enterprises; SME
Subjects:Computer Science > Software engineering
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Publisher:University of Canberra School of Information Sciences and Engineering
Official URL:
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 3.0 License. View License
ID Code:16739
Deposited On:11 Jan 2012 11:46 by Rory O'Connor. Last Modified 11 Jan 2012 11:46

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