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Social interaction, team tacit knowledge and transactive memory: empirical support for the agile approach

Ryan, Sharon and O'Connor, Rory (2012) Social interaction, team tacit knowledge and transactive memory: empirical support for the agile approach. In: Researching Agile development of Information SystEms (RAISE) Conference, 11 Oct 2012, London, UK.

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Abstract

The agile principles of social interaction and tacit knowledge were examined in this survey study of 48 software development teams. It was proposed that that team tacit knowledge is created through frequency and quality of social interactions and through the development of a transactive memory system. Results supported the hypothesis with quality of social interaction playing a greater role than transactive memory in the creation of team tacit knowledge, although transactive memory did not mediate the relationship. This study provides empirical support for the cognitive processes involved in tacit knowledge creation, which underlies the agile approach to software development.

Item Type:Conference or Workshop Item (Paper)
Event Type:Conference
Refereed:Yes
Uncontrolled Keywords:Tacit Knowledge; Transactive Memory; Social Interaction
Subjects:Computer Science > Software engineering
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
ID Code:17609
Deposited On:05 Dec 2012 11:12 by Rory O'Connor. Last Modified 05 Dec 2012 11:12

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