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Taxonomy of smart elements for designing effective services

Pourzolfaghar, Zohreh orcid logoORCID: 0000-0001-8282-7260 and Helfert, Markus orcid logoORCID: 0000-0001-6546-6408 (2017) Taxonomy of smart elements for designing effective services. In: Twenty-third Americas Conference on Information Systems, 10-12 Aug 2017, Boston, USA.

Smart cities use ICT to improve citizens’ quality of life. Therefore, to address the citizens’ needs and meeting the smart city’s quality factors, defining appropriate goals and objectives is paramount. However, a considerable count of services does not have a goal to respond to the smart cities’ demands. Defining stakeholders’ needs, setting consequent objectives and specifying other technical requirements happen during the design phase of the services. Therefore, there is a need to provide a view of the required smart considerations. This paper aims at introducing a taxonomy for the required elements needed to be taken into account during the design of smart services. The proposed taxonomy is evaluated using a real case study in a European smart city council. The outcome of this research contributes to defining an architecture for designing more effective services in terms of enabling responses to citizens’ concerns and meeting the smart city quality requirements.
Item Type:Conference or Workshop Item (Paper)
Event Type:Conference
Uncontrolled Keywords:Smart city; smart service; smart city quality factor; design phase; Enterprise Architecture;
Subjects:Computer Science > Information technology
Business > Innovation
Computer Science > Software engineering
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Research Institutes and Centres > ADAPT
Published in: 23rd Americas Conference on Information Systems, Proceedings. . AIS Electronic Library (AISeL).
Publisher:AIS Electronic Library (AISeL)
Official URL:https://aisel.aisnet.org/cgi/viewcontent.cgi?artic...
Copyright Information:© 2017 The Authors
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
Funders:Science Foundation Ireland grant “13/RC/2094, European Regional Development Fund through the Southern & Eastern Regional Operational Programme to Lero - the Irish Software Research Centre
ID Code:22122
Deposited On:30 Nov 2017 16:37 by Zohreh Pourzolfaghar . Last Modified 13 Mar 2019 14:44

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