Ryan, Sharon M. and O'Connor, Rory ORCID: 0000-0002-2446-3224 (2009) Development of a team measure for tacit knowledge in software development teams. Journal of Systems and Software, 82 (2). pp. 229-240. ISSN 0164-1212
Abstract
In this paper we operationally define and measure tacit knowledge at the team-level in the software development domain. Through a series of three empirical studies we developed and validated the team tacit knowledge measure (TTKM) for software developers. In the first study, initial scale items were developed using the repertory grid technique and content analysis. In Study 2, supplied repertory grids were administered to novices and experts to establish differential items, and Study 3 validated the TTKM on a sample of 48 industrial software development teams. In developing the TTKM we explored the relationships between tacit knowledge, explicit job knowledge and social interaction and their effect on team performance as measured by efficiency and effectiveness. In addition we assess the implications for managing software development teams and increasing team performance through social interaction.
Metadata
Item Type: | Article (Published) |
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Refereed: | Yes |
Uncontrolled Keywords: | Knowledge; Tacit knowledge; Team tacit knowledge; Repertory grid; Team performance; Team management; Agile methods |
Subjects: | Computer Science > Information technology Computer Science > Software engineering Business > Knowledge management |
DCU Faculties and Centres: | DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing |
Publisher: | Elsevier |
Official URL: | http://dx.doi.org/10.1016/j.jss.2008.05.037 |
Copyright Information: | © 2009 Elsevier |
Use License: | This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License |
ID Code: | 16738 |
Deposited On: | 10 Jan 2012 16:04 by Rory O'connor . Last Modified 18 Oct 2018 11:13 |
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