Mora, Manuel ORCID: 0000-0003-1631-5931, Gelman, Ovsei, O'Connor, Rory ORCID: 0000-0002-2446-3224, Alvarez, Francisco and Macías-Luévano, Jorge (2010) A conceptual descriptive-comparative study of models and standards of processes in SE, SwE, and IT disciplines using the theory of systems. In: Paradice, D., (ed.) Emerging Systems Approaches in Information Technologies: Concepts, Theories, and Applications. IGI GLOBAL, pp. 156-181. ISBN 978-1-60566-976-2
Abstract
e increasing design, manufacturing, and provision complexity of high-quality, cost-efficient and trustworthy products and services has demanded the exchange of best organizational practices in worldwide organizations. While that such a realization has been available to organizations via models and standards of processes, the myriad of them and their heavy conceptual density has obscured their comprehension and practitioners are confused in their correct organizational selection, evaluation, and deployment tasks. Thus, with the ultimate aim to improve the task understanding of such schemes by reducing its business process understanding complexity, in this article we use a conceptual systemic odel of a generic business organization derived from the theory of systems to describe and compare two main models (CMMI/SE/SwE, 2002; ITIL V.3, 2007) and four main standards (ISO/IEC 15288, 2002; ISO/IEC 12207, 1995; ISO/IEC 15504, 2005; ISO/IEC 20000, 2006) of processes. Description and comparison are realized through a mapping of them onto the systemic model.
Metadata
Item Type: | Book Section |
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Refereed: | Yes |
Uncontrolled Keywords: | development practices; standards compliance; process improvement |
Subjects: | Computer Science > Information technology Computer Science > Software engineering |
DCU Faculties and Centres: | DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing |
Publisher: | IGI GLOBAL |
Official URL: | http://dx.doi.org/10.4018/978-1-60566-976-2 |
Copyright Information: | © 2010 IGI Global |
Use License: | This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License |
ID Code: | 17565 |
Deposited On: | 30 Oct 2012 11:46 by Rory O'connor . Last Modified 06 Jun 2019 10:53 |
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