Skip to main content
DORAS
DCU Online Research Access Service
Login (DCU Staff Only)
Demands or resources? The relationship between HR practices, employee engagement, and emotional exhaustion within a hybrid model of employment relations.

Conway, Edel, Fu, Na ORCID: 0000-0003-2507-0585, Monks, Kathy, Alfes, Kerstin and Bailey, Catherine (2015) Demands or resources? The relationship between HR practices, employee engagement, and emotional exhaustion within a hybrid model of employment relations. Human Resource Management, 55 (5). pp. 901-917. ISSN 0090-4848

Full text available as:

[img]
Preview
PDF - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
618kB

Abstract

This paper explores the ways in which employees may experience and respond to tensions inherent in the mix of potentially conflicting HR practices that comprise hybrid models of employment relations. By drawing on the Job Demands-Resources (JD-R) literature and viewing HR practices as 'demands' and 'resources', we explore the impact of performance management and employee voice practices on employee well-being, as exemplified by engagement and emotional exhaustion, in a large public sector organization in Ireland. Our findings suggest that employee voice mechanisms may act as a resource in both enhancing engagement but also in counterbalancing the demands presented by a performance management system, thus reducing the deleterious effects of emotional exhaustion. Our study extends understanding of hybrid models of HRM and of the ways in which employees manage the contradictory signals that such models may send in terms of performance expectations.

Item Type:Article (Published)
Refereed:Yes
Uncontrolled Keywords:hybrid HR models; HR practices; employee engagement; job demands-resources; emotional exhaustion; employee voice; performance management
Subjects:Business > Personnel management
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Publisher:John Wiley & Sons
Official URL:http://dx.doi.org/10.1002/hrm.21691
Copyright Information:© 2017 John Wiley & Sons
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
ID Code:21894
Deposited On:18 Oct 2019 13:07 by Edel Conway . Last Modified 24 Jan 2022 15:33

Downloads

Downloads per month over past year

Archive Staff Only: edit this record

  • Student Email
  • Staff Email
  • Student Apps
  • Staff Apps
  • Loop
  • Disclaimer
  • Privacy
  • Contact Us