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A usage-based data extraction framework for cloud-based application - an human-computer interaction approach

Kesavulu, Manoj orcid logoORCID: 0000-0001-5505-9593, Helfert, Markus orcid logoORCID: 0000-0001-6546-6408 and Bezbradica, Marija orcid logoORCID: 0000-0001-9366-5113 (2017) A usage-based data extraction framework for cloud-based application - an human-computer interaction approach. In: International Conference on Computer-Human Interaction Research and Applications (CHIRA), 31 Oct - 2 Nov 2017, Madeira, Portugal. ISBN 978-989-758-267-7

Features or functionalities provided by cloud-based applications are accessed by users through various interfaces such as web browser, mobile app, and command line interface. Yet for monitoring cloud-based applications, software developers and researchers have focused on web browsers. Software updates are provided for such applications based on the data acquired from the cloud monitoring components but usage data of the cloud application features are difficult to extract in a cloud environment as the usage data is spread across the interfaces on the front-end and the back-end. In this paper, we focus on the usage of the cloud application features from the user perspective and how to extract these data in a cloud environment. We define six criteria for the user-level usage data, analyse the existing usage data extraction techniques and propose a usage data extraction framework adhering to the defined criteria.
Item Type:Conference or Workshop Item (Paper)
Event Type:Conference
Uncontrolled Keywords:Usage Data; Data Extraction; Application Features; Functionality; Cloud, Software-as-a-Service (SaaS); User Behaviour
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Research Institutes and Centres > Lero: The Irish Software Engineering Research Centre
Research Institutes and Centres > ADAPT
Published in: Holzinger, Andreas, Plácido da Silva, Hugo and Helfert, Markus, (eds.) Proceedings of the International Conference on Computer-Human Interaction Research and Applications CHIRA. 1. Scitepress. ISBN 978-989-758-267-7
Official URL:https://doi.org/10.5220/0006512700850092
Copyright Information:© 2017 The Authors
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
Funders:Science Foundation Ireland grant 13/RC/2094, European Regional Development Fund through the Southern & Eastern Regional Operational Programme
ID Code:22434
Deposited On:02 Jul 2018 13:40 by Marija Bezbradica . Last Modified 28 Mar 2022 12:04

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