van der Werff, Lisa ORCID: 0000-0003-4529-4690, Legood, Alison and Buckley, Finian ORCID: 0000-0003-2651-6868 (2019) Trust motivation: the self-regulatory processes underlying trust decisions. Organizational Psychology Review . ISSN 2041-3866
Abstract
Theorizing about trust has focused predominantly on cognitive trust cues such as trustworthiness, portraying the trustor as a relatively passive observer reacting to the attributes of the other party. Using self-determination and control theories of motivation, we propose a model of trust motivation that explores the intraindividual processes involved in the volitional aspects of trust decision-making implied by the definition of trust as a willingness to be vulnerable. We distinguish between intrinsic and extrinsic drivers of trust and propose a two-phase model of trust goal setting and trust regulation. Our model offers a dynamic view of the trusting process and a framework for understanding how trust cognition, affect and behavior interact over time. Furthermore, we discuss how trust goals may be altered or abandoned via a feedback loop during the trust regulation process. We conclude with a discussion of potential implications for existing theory and future research.
Metadata
Item Type: | Article (Published) |
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Refereed: | Yes |
Uncontrolled Keywords: | Trust; Motivation; Self-regulation; Self-determination theory; Goal setting |
Subjects: | Business > Organizational learning |
DCU Faculties and Centres: | DCU Faculties and Schools > DCU Business School |
Publisher: | Sage Publications |
Official URL: | http://dx.doi.org/10.1177/2041386619873616 |
Copyright Information: | © 2019 The Authors |
Use License: | This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License |
ID Code: | 23762 |
Deposited On: | 19 Sep 2019 08:33 by Fran Callaghan . Last Modified 18 Nov 2020 12:45 |
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