McQuillan, Deirdre, Sharkey Scott, Pamela and Mangematin, Vincent (2018) From outsider to insider: how creative professional service firms internationalise. International Marketing Review, 35 (5). pp. 869-888. ISSN 0265-1335
Abstract
Creative professional service firms (CPSFs) including architecture, advertising and fashion design firms (Von Nordenflycht, 2010, Hesmondhalgh, 2002, Throsby, 2001) depend on their reputation to signal the quality of their offering and attract business (Lu et al., 2012, Hitt et al., 2006, Cooper et al., 2000, Rose, 1998). The criteria for assessing broad appreciation and social approval of CPSFs, their activities and outputs tends to be culturally and institutionally embedded in the local markets in which they operate (Faulconbridge and Muzio, 2012, Pratt and Jeffcut, 2009). The challenge for CPSFs therefore is to signal the quality of their activities and outputs when internationalising in new markets.
Metadata
Item Type: | Article (Published) |
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Refereed: | Yes |
Uncontrolled Keywords: | Professional service firms; Networks; Reputation; Creative industries; Signalling; Insidership; International business process; Organizational status; Outsidership |
Subjects: | Business > Marketing |
DCU Faculties and Centres: | DCU Faculties and Schools > DCU Business School |
Publisher: | Emerald |
Official URL: | https://doi.org/10.1108/IMR-09-2013-0207 |
Copyright Information: | ©2018 Emerald |
Use License: | This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License |
ID Code: | 24021 |
Deposited On: | 13 Dec 2019 14:32 by Fran Callaghan . Last Modified 13 Dec 2019 14:32 |
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