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An investigation of discovering business processes from operational databases

Mai, Tai Tan orcid logoORCID: 0000-0001-6657-0872, Helfert, Markus orcid logoORCID: 0000-0001-6546-6408 and Pham, Thoa (2019) An investigation of discovering business processes from operational databases. In: 24th UK Academy for Information Systems (UKAIS) International Conference, 9-10 June 2019, Oxford, The UK. ISBN 978-0-9560272-3-8

Abstract
Process discovery techniques aim to discover process models from event-logs. An event-log records process activity carried out on related data items and the timestamp where the event occurred. While the event-log is explicitly recorded in the process-awareness information systems such as modern ERP and CRM systems, other in-house information systems may not record event-log, but an operational database. This raises the need to develop process discovery solutions from operational databases. Meanwhile, process models can be represented from various perspectives, e.g. functional, behavioural, organisational, informational and business context perspectives. However, none of the existing techniques supports to discover process models from different perspectives using operational databases. This paper aims to deal with these gaps by proposing process expressive artefacts based on process perspectives adopted in the literature, as well as discussing how these artefacts can be extracted from data components of a typical operational database
Metadata
Item Type:Conference or Workshop Item (Paper)
Event Type:Conference
Refereed:Yes
Uncontrolled Keywords:Process Mining;Process Perspectives; Expressive Artefacts; Business Process Management
Subjects:Computer Science > Information technology
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Published in: Proceedings of the 24th UK Academy for Information Systems (UKAIS) International Conference. . ISBN 978-0-9560272-3-8
Official URL:https://aisel.aisnet.org/ukais2019/37/
Copyright Information:© 2019 the Authors
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
Funders:Irish Research Council under Project Number GOIPG/2017/141
ID Code:24267
Deposited On:09 Mar 2020 11:25 by Tai Tan Mai . Last Modified 13 Sep 2023 12:08
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