Haque, Rejwanul ORCID: 0000-0003-1680-0099, Ramadurai, Arvind, Hasanuzzaman, Mohammed ORCID: 0000-0003-1838-0091 and Way, Andy ORCID: 0000-0001-5736-5930 (2019) Mining purchase intent in Twitter. Computacion y Sistemas, 23 (3). pp. 871-881. ISSN 2007-9737
Abstract
Most social media platforms allow users
to freely express their beliefs, opinions, thoughts, and
intents. Twitter is one of the most popular social media
platforms where users’ post their intent to purchase. A
purchase intent can be defined as measurement of the
probability that a consumer will purchase a product or
service in future. Identification of purchase intent in
Twitter sphere is of utmost interest as it is one of the most
long-standing and widely used measures in marketing
research. In this paper, we present a supervised learning
strategy to identify users’ purchase intent from the
language they use in Twitter. Recurrent Neural Networks
(RNNs), in particular with Long Short-Term Memory
(LSTM) hidden units, are powerful and increasingly
popular models for text classification. They effectively
encode sequences with varying length and capture long
range dependencies. We present the first study to
apply LSTM for purchase intent identification task. We
train the LSTM network on semi-automatically created
dataset. Our model achieves competent classification
accuracy (F1 = 83%) over a gold-standard dataset.
Further, we demonstrate the efficacy of the LSTM
network by comparing its performance with different
classical classification algorithms taking this purchase
intent identification task into account.
Metadata
Item Type: | Article (Published) |
---|---|
Refereed: | Yes |
Uncontrolled Keywords: | Social media; purchase intent; mining; user generated content |
Subjects: | UNSPECIFIED |
DCU Faculties and Centres: | DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing Research Institutes and Centres > ADAPT |
Publisher: | Instituto Politécnico Nacional |
Official URL: | http://dx.doi.org/10.13053/cys-23-3-3254 |
Copyright Information: | © 2019 Instituto Politécnico Nacional. (Open) |
Funders: | Science Foundation Ireland (SFI) (Grant No. 13/RC/2106), European Regional Development Fund, European Union’s Horizon 2020 research and innovation programme under Marie Skłodowska-Curie Grant Agreement No. 713567, Science Foundation Ireland (SFI) under Grant Number 13/RC/2077. |
ID Code: | 24610 |
Deposited On: | 16 Jun 2020 11:25 by Vidatum Academic . Last Modified 04 Jan 2021 17:05 |
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