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Irish attitudes to privacy in COVID-19 times: sentiment analysis on Twitter and survey data

Lohar, Pintu orcid logoORCID: 0000-0002-5328-1585, Xie, Guodong orcid logoORCID: 0000-0003-0037-8495, Bendechache, Malika orcid logoORCID: 0000-0003-0069-1860, Brennan, Rob orcid logoORCID: 0000-0001-8236-362X, Celeste, Edoardo orcid logoORCID: 0000-0003-1984-4142, Trestian, Ramona orcid logoORCID: 0000-0003-1984-4142 and Tal, Irina orcid logoORCID: 0000-0001-9656-668X (2021) Irish attitudes to privacy in COVID-19 times: sentiment analysis on Twitter and survey data. In: 16th International ARES Conference on Availability, Reliability and Security ARES21, 17- 21 Aug 2021, Vienna, Austria + Online. ISBN 978-1-4503-9051-4

Abstract
Contact tracing apps used in tracing and mitigating the spread of COVID-19 have sparked discussions and controversies worldwide. The major concerns in relation to these apps are around privacy. Ireland was in general praised for the design of its COVID tracker app, and the transparency through which privacy issues were addressed. However, the "voice" of the Irish public was not really heard or analysed. This study aimed to analyse the Irish public sentiment towards privacy and COVID tracker app. For this purpose we have conducted sentiment analysis on Twitter data collected from public Twitter accounts from Republic of Ireland. We collected COVID-19 related tweets generated in Ireland over a period of time from January 1, 2020 up to December 31, 2020 in order to perform sentiment analysis on this data set. Moreover, the study performed sentiment analysis on the feedback received from a national survey on privacy conducted in Republic of Ireland. The findings of the study reveal a significant criticism towards the app that relate to privacy concerns, but other aspects of the app as well. The findings also reveal some positive attitude towards the fight against COVID-19, but these are not necessarily related to the technological solutions employed for this purpose.
Metadata
Item Type:Conference or Workshop Item (Paper)
Event Type:Conference
Refereed:Yes
Uncontrolled Keywords:privacy; Sentiment Analysis; COVID-19; tracker app
Subjects:UNSPECIFIED
DCU Faculties and Centres:DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Research Institutes and Centres > Lero: The Irish Software Engineering Research Centre
Research Institutes and Centres > ADAPT
Publisher:Association for Computing Machinery (ACM)
Official URL:https://dx.doi.org/10.1145/3465481.3469193
Copyright Information:© 2021 The Authors.
Funders:Science Foundation Ireland grant number 20/COV/0229 and 13/RC/2094, European Regional Development Fund through the Southern and Eastern Regional Operational Programme to Lero - the Irish Software Research Centre (www.lero.ie) and the ADAPT Centre for Digital Content Technology (www.adaptcentre.ie) [grant number 13/RC/21
ID Code:26009
Deposited On:12 Aug 2021 15:22 by Vidatum Academic . Last Modified 19 Sep 2023 08:48
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