Lynn, Theo ORCID: 0000-0001-9284-7580 (2020) Dear cloud, I think we Have trust issues: cloud computing contracts and trust. In: Lynn, Theo ORCID: 0000-0001-9284-7580, Mooney, John G. ORCID: 0000-0003-1088-8317, van der Werff, Lisa ORCID: 0000-0003-4529-4690 and Fox, Grace ORCID: 0000-0003-1392-6833, (eds.) Data Privacy and Trust in Cloud Computing. Palgrave Studies in Digital Business & Enabling Technologies . Palgrave McMillan, London, pp. 21-42. ISBN 978-3-030-54659-5
Abstract
Cloud computing is the dominant paradigm in modern computing, used by billions of Internet users worldwide. It is a market dominated by a small number of hyperscale cloud service providers. The overwhelming majority of cloud customers agree to standard form click- wrap contracts, with no opportunity to negotiate specific terms and conditions. Few cloud customers read the contracts that they agree to. It is clear that contracts in cloud computing are primarily an instrument of control benefiting one side, the cloud service provider. This chapter provides an introduction to the relationship between psychological trust, contracts and contract law. It also offers an overview of the key contract law issues that arise in cloud computing and introduces some emerging paradigms in cloud computing and contracts.
Metadata
Item Type: | Book Section |
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Refereed: | Yes |
Uncontrolled Keywords: | Contract law; Terms of service; Cloud computing; Cloud contracts; Trust |
Subjects: | Business > Assistive computer technology Business > Intellectual capital |
DCU Faculties and Centres: | DCU Faculties and Schools > DCU Business School |
Publisher: | Palgrave McMillan |
Official URL: | https://dx.doi.org/10.1007/978-3-030-54660-1_2 |
Copyright Information: | © 2021 The Author |
ID Code: | 27519 |
Deposited On: | 09 Aug 2022 12:37 by Thomas Murtagh . Last Modified 09 Aug 2022 12:45 |
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