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Does telemedicine hold the key for reproductive health care? A quantitative examination of women's intentions toward use and accurate information disclosure

Fox, Grace orcid logoORCID: 0000-0003-1392-6833, Lynn, Theo orcid logoORCID: 0000-0001-9284-7580, van der Werff, Lisa orcid logoORCID: 0000-0003-4529-4690 and Kennedy, Jennifer orcid logoORCID: 0000-0003-0301-9076 (2024) Does telemedicine hold the key for reproductive health care? A quantitative examination of women's intentions toward use and accurate information disclosure. Health Services Research, 60 (3). ISSN 1475-6773

Abstract
Objective To investigate women's perceptions of telemedicine for reproductive health care services, focusing on how perceived benefits and privacy risks influence their intentions to adopt telemedicine and their willingness to disclose personal health information. Study Setting and Design A cross-sectional survey was conducted. The study applied the privacy calculus theory to the context of telemedicine for reproductive health, using adapted, validated variables to develop the survey. Outcome variables included intentions to adopt telemedicine and willingness to disclose accurate personal health information. Data Sources and Analytic Sample Data were collected in May and June 2023 using Qualtrics online panel services, targeting women across the United States who had not used telemedicine for reproductive health. The sample comprised 847 women aged 18 and older. Structural equation modeling was employed using AMOS v28.0 to test the hypothesized relationships between perceived benefits, perceived risks, and adoption intentions. The analysis controlled for age, household income, political affiliation, religious views, and prior births. Principal Findings Perceived benefits were positively related to intention to adopt telemedicine for reproductive care (β: 0.600, p < 0.001), and willingness to disclose accurate personal health information (β: 0.453, p < 0.001). Unexpectedly, perceived privacy risks were positively related to adoption intentions (β: 0.128, p < 0.001), but negatively related to willingness to disclose (β: −0.282, p < 0.001). Intentions to adopt were positively associated with willingness to disclose (β: 0.089, p < 0.05). Lastly, older women and women located in states with abortion restrictions expressed lower intentions to adopt. The model explained 40.2% of variance in intention to adopt and 38.3% of variance in willingness to disclose. Conclusions The study demonstrates the importance of perceived benefits and privacy risks in driving telemedicine adoption and disclosure intentions among women in the reproductive health context. These findings suggest the need for targeted strategies to address privacy concerns and support telemedicine adoption, particularly in restrictive regulatory environments.
Metadata
Item Type:Article (Published)
Refereed:Yes
Uncontrolled Keywords:Abortion care, benefits, information disclosure, privacy, reproductive health, risk, telemedicine
Subjects:Business > Consumer behaviour
Medical Sciences > Health
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Publisher:Wiley Periodicals LLC
Official URL:https://onlinelibrary.wiley.com/doi/full/10.1111/1...
Copyright Information:Authors
ID Code:32615
Deposited On:13 May 2026 11:18 by Tam Nguyen . Last Modified 13 May 2026 11:18
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