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Antecedents of Information Adoption of Sharing Mobile Social Commerce Experience: The Mediation Role of Trust

Acikgoz, Fulya, Busalim, Abdelsalam orcid logoORCID: 0000-0001-5826-8593 and Lynn, Theo orcid logoORCID: 0000-0001-9284-7580 (2023) Antecedents of Information Adoption of Sharing Mobile Social Commerce Experience: The Mediation Role of Trust. In: European Conference on Information Systems (ECIS 2023), June 11-16, 2023, Kristiansand, Norway.

Abstract
Despite the growing importance of mobile social commerce (Ms-commerce), little research has been conducted on the effects of informational-related factors on Ms-commerce and the role of trust in user willingness to share their experiences. Drawing on the Information Adoption Model, we examine the effect of information usefulness, quality, credibility, and need on information adoption and the effect of information adoption on trust and willingness to share Ms-commerce experience. Using data from 280 UK Ms-commerce users, we applied Partial- Least-Squares Structural Equation Modelling (PLS-SEM) to test the model. The findings show that informational-related factors have a significant and positive impact on Ms-commerce information adoption. Moreover, the effect of information adoption on trust and willingness to share Ms-commerce experiences was found to be significant. More importantly, this study has also yielded support for the mediating role of trust on the relationship between information adoption and willingness to share Ms-commerce experiences.
Metadata
Item Type:Conference or Workshop Item (Paper)
Event Type:Conference
Refereed:Yes
Uncontrolled Keywords:Mobile Social Commerce, Information Adoption, Trust, Information Adoption Model, Sharing Experience.
Subjects:Business > Economics
Business > Electronic commerce
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Published in: ECIS 2023 Research Papers. .
Official URL:https://aisel.aisnet.org/ecis2023_rp/140
Copyright Information:Authors
ID Code:32852
Deposited On:02 Jul 2026 10:06 by Tam Nguyen . Last Modified 02 Jul 2026 10:06
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