Mattimoe, Ruth ORCID: 0000-0003-3744-779X and Tivnan, John Paul (2017) In search of hospitality: theoretical and practical issues in performance measurement and management in hotels. In: Harris, Elaine, (ed.) The Routledge Companion to Performance Management and Control. Routledge Companions in Business, Management and Accounting . Routledge (Taylor & Francis), London, United Kingdom. ISBN 9781138913547