Information quality and diverse information systems situations
Foley, Owen (2011) Information quality and diverse information systems situations. PhD thesis, Dublin City University.
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Information quality is a recurring problem that many organisations contend with. Despite investment in both technology, and the renement of information systems,
the problem persists. Information systems deployment has; in recent years undergone radical change; the traditional deployment where the architecture, user and access device were known at the time of development, have been replaced
by more diverse situations. These diverse situations include web interfaces, traditional client server and a mobile devices revolution. The aim of our research is to improve information quality assessment by catering
for diverse information systems situations by the design and construction of a method. Several information quality frameworks have been developed to cater for these new and evolving information systems. The expansion of frameworks
across a large number of domains presents problems with respect to: framework choice, appropriateness, validity and users perceptions of information quality. Through the application of gap analysis techniques, experiments and domain expertise the method has the potential to provide additional knowledge for information systems' stakeholders. Our method contributes to information quality as a eld of research by allowing for renement of the application of information quality frameworks for diverse information systems situations and also provides the basis for consolidation of information quality frameworks.
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