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The meaning of success for software SMEs: An holistic scorecard based approach

Clarke, Paul and O'Connor, Rory (2011) The meaning of success for software SMEs: An holistic scorecard based approach. In: 18th European Software Process Improvement Conference, 27-29 Jun 2011, Roskilde, Denmark. ISBN 978-3-642-22206-1

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Abstract

Software processes support the work of software development and software process improvement (SPI) is concerned with improving the operation of the software process. One of the primary reasons for conducting SPI is to increase the success of a software development company [1], [2]. However, a lack of evidence of the benefits of SPI is reported as a de-motivator for project/senior managers [3]. Therefore, the case for SPI would benefit from evidence of the positive impact of SPI on business success. This paper proposes a new approach that utilises the Holistic Scorecard (HSC) [4] to systematically examine business success in software development companies. Furthermore, we relate the experience of applying this new approach to software small to medium sized enterprises (SMEs).

Item Type:Conference or Workshop Item (Paper)
Event Type:Conference
Refereed:Yes
Subjects:Computer Science > Software engineering
Business > Management
DCU Faculties and Centres:Research Initiatives and Centres > Lero: The Irish Software Engineering Research Centre
DCU Faculties and Schools > Faculty of Engineering and Computing > School of Computing
Published in:Systems, Software and Service Process Improvement. Communications in Computer and Information Science 172. Springer-Verlag. ISBN 978-3-642-22206-1
Publisher:Springer-Verlag
Official URL:htp://10.1007/978-3-642-22206-1_7
Copyright Information:© 2011 Springer-Verlag.
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
ID Code:16724
Deposited On:09 Jan 2012 14:55 by Rory O'Connor. Last Modified 09 Jan 2012 14:55

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