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World class manufacturing: implementation and measurement in the Irish automotive rubber mouldings component industry

Ingle, Sarah (1999) World class manufacturing: implementation and measurement in the Irish automotive rubber mouldings component industry. PhD thesis, Dublin City University.

Abstract
The main objectives of this thesis are to determine how and why world class manufacturing (WCM) practices are implemented, and to examine potential links between the introduction of these kinds of practices and performance measurement systems. There is theoretical and empirical evidence to suggest that WCM practices can be categorised into one or more of: total quality management (TQM), just in time manufacturing (JIT) and employee involvement (El). Four different WCM implementation modes are also identified in the literature. Research in the areas of management control and performance measurement suggest that in order for companies to assess the benefit of implementing WCM practices, there is an increasing necessity for them to use both financial and non-financial measures effectively. This literature thus provides the basis for the theoretical framework used in the study. The complete rubber mouldings segment of the Irish automotive component manufacturing industry is examined using a case-based design, to address both the initial research questions and the research propositions developed following literature reviews. The empirical data includes information from: preliminary interviews in academia, consultancy and government agencies; in-company interviews; plant tours; and a performance measurement questionnaire administered to three management levels in each of the five organisations studied. The findings suggest that firms can utilise both a main and secondary mode to introduce WCM practices, and that the overall implementation mode used is both affected by and affects other variables. This thesis contributes to research in a number of ways. First it provides an indepth study of WCM practices and performance measurement in an Irish context. It also develops and applies a classification of the implementation modes used to introduce WCM practices. Finally, it identifies internal and external factors associated with both the introduction of WCM practices as well as the performance measurement system utilised.
Metadata
Item Type:Thesis (PhD)
Date of Award:1999
Refereed:No
Supervisor(s):Jacobson, David
Uncontrolled Keywords:Automobiles Tires; Tire industry Ireland
Subjects:Business > Management
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 3.0 License. View License
ID Code:18864
Deposited On:20 Aug 2013 15:05 by Celine Campbell . Last Modified 08 Dec 2023 13:01
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