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Getting to know you: a longitudinal examination of trust cues and trust development during socialization

van der Werff, Lisa ORCID: 0000-0003-4529-4690 and Buckley, Finian ORCID: 0000-0003-2651-6868 (2014) Getting to know you: a longitudinal examination of trust cues and trust development during socialization. Journal of Management . ISSN 0149-2063

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Abstract

Despite recent theoretical advances, the pattern of trust development between coworkers has yet to receive focused longitudinal attention. Furthermore, current theory suggests that employees attend to an array of independent trust cues in any given situation but fails to identify which cues are important when. In a four wave longitudinal field study we demonstrate how new coworker intentions to engage in trust behaviors (reliance and disclosure) evolve during employee socialization, and examine the trust cues that prime decisions to trust. We present a latent growth model of trust development which reveals, for the first time, that reliance and disclosure intentions in early work relationships develop in a positive, nonlinear pattern over time. Furthermore, the study indicates that propensity to trust has a statistically significant effect on the initial status of intention to rely on and disclose information with coworkers but not on changes in trust behavior over time. The multi wave design permits comprehensive assessment of the change in impact of different trust cues over time and demonstrates that the importance of certain cues varies depending primarily on the type of trust in question, and potentially changes as a relationship matures. We discuss the theoretical implications and directions for future research.

Item Type:Article (Published)
Refereed:Yes
Subjects:Business > Management
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Publisher:SAGE Publications
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
Funders:Daniel O'Hare PhD Scholarship
ID Code:20299
Deposited On:26 Jan 2016 13:44 by Lisa van der Werff . Last Modified 20 Sep 2018 13:27

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