Mattimoe, Ruth 
ORCID: 0000-0003-3744-779X and Tivnan, John Paul
(2017)
In search of hospitality: theoretical and practical issues in performance measurement and management in hotels.
In: Harris, Elaine, (ed.)
The Routledge Companion to Performance Management and Control.
Routledge Companions in Business, Management and Accounting
.
Routledge (Taylor & Francis), London, United Kingdom.
ISBN 9781138913547
Abstract
The purpose of this chapter is to outline the performance measurement and management (PMM) literature on hotels against the background of the generic literature in the same area. The context of hotels is very important, because they are situated within the economically important service
sector. Tourism is a service industry of significant importance to the economies of both Ireland and England
Metadata
| Item Type: | Book Section |
|---|---|
| Refereed: | Yes |
| Uncontrolled Keywords: | Tourism; Hospitality industry; Human Resource Management; Strategic Management; Operations Management; Cost Accounting; Management Accounting |
| Subjects: | Business > Management |
| DCU Faculties and Centres: | DCU Faculties and Schools > DCU Business School |
| Publisher: | Routledge (Taylor & Francis) |
| Copyright Information: | © 2017 Routledge (Taylor & Francis) |
| Use License: | This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License |
| ID Code: | 21686 |
| Deposited On: | 15 Aug 2017 08:52 by Thomas Murtagh . Last Modified 18 May 2021 11:02 |
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