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Getting to know you: A longitudinal examination of trust cues and trust development during socialization

van der Werff, Lisa orcid logoORCID: 0000-0003-4529-4690 and Buckley, Finian orcid logoORCID: 0000-0003-2651-6868 (2014) Getting to know you: A longitudinal examination of trust cues and trust development during socialization. Journal of Management, 43 (3). pp. 742-770. ISSN 0149-2063

Abstract
Despite recent theoretical advances, the pattern of trust development between coworkers has yet to receive focused longitudinal attention. Furthermore, current theory suggests that employees attend to an array of independent trust cues in any given situation but fails to identify which cues are important when. In a four wave longitudinal field study we demonstrate how new coworker intentions to engage in trust behaviors (reliance and disclosure) evolve during employee socialization, and examine the trust cues that prime decisions to trust. We present a latent growth model of trust development which reveals, for the first time, that reliance and disclosure intentions in early work relationships develop in a positive, nonlinear pattern over time. Furthermore, the study indicates that propensity to trust has a statistically significant effect on the initial status of intention to rely on and disclose information with coworkers but not on changes in trust behavior over time. The multi wave design permits comprehensive assessment of the change in impact of different trust cues over time and demonstrates that the importance of certain cues varies depending primarily on the type of trust in question, and potentially changes as a relationship matures. We discuss the theoretical implications and directions for future research.
Metadata
Item Type:Article (Published)
Refereed:Yes
Uncontrolled Keywords:Trust Development; Trust Cues; Socialization; Newcomers; Longitudinal Data
Subjects:Business > Employee attitudes
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Publisher:SAGE Publications
Official URL:https://doi.org/10.1177/0149206314543475
Copyright Information:© 2017 The Authors
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
ID Code:22242
Deposited On:12 Feb 2018 12:22 by Thomas Murtagh . Last Modified 20 Sep 2018 13:26
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