Linking relational coordination to nurses’ job satisfaction, affective commitment, and
turnover intention in Saudi Arabia
Falatah, Rawaih and Conway, Edel
(2018)
Linking relational coordination to nurses’ job satisfaction, affective commitment, and
turnover intention in Saudi Arabia.
Journal Of Nursing Management, 27
(4).
pp. 715-721.
Aim - To examine the association between relational coordination, job satisfaction, affective
commitment and turnover intention.
Background - While there is a substantial body of literature that examines how relational
coordination influences outcomes among nurses in western societies, there is no known study
that examines the impact of relational coordination on outcomes in a non-western healthcare
system. As many of the factors associated with nursing turnover in Saudi Arabia are uniquely
complex and challenging, a focus on relational coordination in this context is particularly worthy
of investigation.
Method - The study utilized a cross-sectional online survey. A total of 180 nurses participated in
the study.
Results – The results indicated that the relationship between relational coordination and turnover
intention is mediated by job satisfaction. The results further show that the relationship between
relational coordination and turnover intention is mediated by affective commitment.
Conclusion - High levels of relational coordination can give rise to various outcomes of
relevance to nurses, allied health professionals, and patients.
Implications for Nursing Management - Re-configured job designs to build and cultivate links
between nurses and other clinical disciplines will be necessary to enhance job satisfaction and
commitment levels and to reduce turnover intention.
Metadata
Item Type:
Article (Published)
Refereed:
Yes
Uncontrolled Keywords:
Relational coordination, Job satisfaction, Affective commitment, Turnover
intention, Saudi Arabia