Conway, Edel, Monks, Kathy, Fu, Na ORCID: 0000-0003-2507-0585, Alfes, Kerstin and Bailey, Catherine (2018) Reimagining alienation within a relational framework: evidence from the public sector in Ireland and the UK. International Journal of Human Resource Management, 31 (21). pp. 2673-2694. ISSN 0958-5192
Abstract
This paper provides a counterbalance to the emphasis on positive psychology within recent
HRM scholarship by utilizing a relational framework to explore the antecedents and outcomes
of alienation. We focus on the associations between relational features of work - prosocial
impact, employee voice and role overload - and job satisfaction and emotional exhaustion and
explore whether alienation mediates these relationships. Drawing on data from two public
sector organizations in Ireland and the UK (n = 1455), our findings show that the
relationships between these three work features and job satisfaction are fully mediated by
alienation. In the case of emotional exhaustion, our findings indicate that perceptions of the
relational elements of prosocial impact and employee voice may give rise to higher levels of
exhaustion where employees are alienated. The study’s contribution lies in its identification of
alienation as an important mechanism through which relational work features influence wellbeing. In addition, by drawing on a relational framework utilised within the engagement
literature, the study makes a first attempt in drawing alienation into the wider nomological net
proffered by the engagement literature. Thus, it provides new insights into the nature and
importance of understanding alienation in contemporary workplaces.
Metadata
Item Type: | Article (Published) |
---|---|
Refereed: | Yes |
Uncontrolled Keywords: | Alienation; prosocial impact; employee voice; role overload; job satisfaction; emotional exhaustion; engagement; relational job designs |
Subjects: | Business > Employee motivation Business > Employee attitudes |
DCU Faculties and Centres: | DCU Faculties and Schools > DCU Business School |
Publisher: | Taylor & Francis |
Official URL: | http://dx.doi.org/10.1080/09585192.2018.1460859 |
Copyright Information: | © 2018 Taylor & Francis |
ID Code: | 23852 |
Deposited On: | 18 Oct 2019 13:45 by Edel Conway . Last Modified 21 Feb 2023 11:31 |
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