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Perceived human resource system strength and employee reactions toward change: Revisiting human resource's remit as change agent

Alfes, Kerstin, Shantz, Amanda orcid logoORCID: 0000-0002-6469-2574, Bailey, Catherine, Conway, Edel orcid logoORCID: 0000-0003-0290-9894, Monks, Kathy and Fu, Na orcid logoORCID: 0000-0003-2507-0585 (2018) Perceived human resource system strength and employee reactions toward change: Revisiting human resource's remit as change agent. Human Resource Management, 58 (3). pp. 239-252. ISSN 0090-4848

Abstract
Although scholars have highlighted HR’s important role as change agent, we know little about the extent to which HR influences the change context to foster positive employee responses and support organizational changes. This study positions perceived HR system strength as an important internal context factor which influences employees’ reactions toward change. Drawing on emotion theory and social exchange theory, we analyze the mechanisms through which employees’ perceptions of HR system strength lead to positive employee responses to organizational change. Data from 704 employees in a UK police force showed that employees’ perceptions of HR system strength were positively related to their ability to cope with organizational change and that this relationship was simultaneously mediated by state positive affect and perceived organizational support. Moreover, our findings revealed that coping with organizational change was positively related to employees’ change-supportive behavior. This study is important because it broadens the remit of HR’s role as change agent and provides valuable insight into how HR positively influences employee outcomes during organizational change.
Metadata
Item Type:Article (Published)
Refereed:Yes
Uncontrolled Keywords:change agent role; HR system strength; state positive affect; perceived organizational support; coping with organizational change; change-supportive behavior;police force
Subjects:Business > Personnel management
Business > Employee attitudes
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Publisher:John Wiley & Sons
Official URL:http://dx.doi.org/10.1002/hrm.21948
Copyright Information:© 2019 John Wiley & Sons
Use License:This item is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 3.0 License. View License
ID Code:23855
Deposited On:18 Oct 2019 08:39 by Edel Conway . Last Modified 24 Jan 2022 15:39
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