Login (DCU Staff Only)
Login (DCU Staff Only)

DORAS | DCU Research Repository

Explore open access research and scholarly works from DCU

Advanced Search

The future of work: implications for the frontline manager's role in HR implementation

Monks, Kathy orcid logoORCID: 0000-0001-6102-5250 and Conway, Edel orcid logoORCID: 0000-0003-0290-9894 (2022) The future of work: implications for the frontline manager's role in HR implementation. In: Townsend, Keith, Bos-Nehles, Anna and Jiang, Kaifeng, (eds.) Research Handbook on Line Managers. Edward Elgar Publishing, Cheltenham, pp. 335-348. ISBN 9781839102745

Abstract
This chapter uses Morgan's (1997) metaphor of 'organizations as organisms' as a lens through which to understand how both new technologies and the impact of Covid-19 are changing the ways in which work is both organized and experienced. The role of frontline managers in managing the interaction between the technical, the social and the environmental consequences of both technological change and Covid-19 are considered in regard to two aspects of HR implementation: the design and organization of virtual work and the management of performance. Consideration is also given to the ways in which the very nature of frontline management itself is changing as a result of technological advances and considers whether this will be automated. The chapter concludes with a focus on what the future holds for frontline managers.
Metadata
Item Type:Book Section
Refereed:Yes
Uncontrolled Keywords:Frontline managers; HRM implementation; Managing remote work; Automation of leadership; Future of work
Subjects:Business > Management
Business > Personnel management
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Publisher:Edward Elgar Publishing
Official URL:https://www.elgaronline.com/edcollchap/book/978183...
Copyright Information:Authors
ID Code:32578
Deposited On:06 May 2026 10:59 by Tam Nguyen . Last Modified 06 May 2026 10:59
Documents

Full text available as:

[thumbnail of Monks_Conway_Final Published Draft.pdf]
Preview
PDF - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Creative Commons: Attribution 4.0
366kB
Downloads

Downloads

Downloads per month over past year

Archive Staff Only: edit this record