Monks, Kathy
ORCID: 0000-0001-6102-5250 and Conway, Edel
ORCID: 0000-0003-0290-9894
(2022)
The future of work: implications for the frontline manager's role in HR implementation.
In: Townsend, Keith, Bos-Nehles, Anna and Jiang, Kaifeng, (eds.)
Research Handbook on Line Managers.
Edward Elgar Publishing, Cheltenham, pp. 335-348.
ISBN 9781839102745
Abstract
This chapter uses Morgan's (1997) metaphor of 'organizations as organisms' as a lens through which to understand how both new technologies and the impact of Covid-19 are changing the ways in which work is both organized and experienced. The role of frontline managers in managing the interaction between the technical, the social and the environmental consequences of both technological change and Covid-19 are considered in regard to two aspects of HR implementation: the design and organization of virtual work and the management of performance. Consideration is also given to the ways in which the very nature of frontline management itself is changing as a result of technological advances and considers whether this will be automated. The chapter concludes with a focus on what the future holds for frontline managers.
Metadata
| Item Type: | Book Section |
|---|---|
| Refereed: | Yes |
| Uncontrolled Keywords: | Frontline managers; HRM implementation; Managing remote work; Automation of leadership; Future of work |
| Subjects: | Business > Management Business > Personnel management |
| DCU Faculties and Centres: | DCU Faculties and Schools > DCU Business School |
| Publisher: | Edward Elgar Publishing |
| Official URL: | https://www.elgaronline.com/edcollchap/book/978183... |
| Copyright Information: | Authors |
| ID Code: | 32578 |
| Deposited On: | 06 May 2026 10:59 by Tam Nguyen . Last Modified 06 May 2026 10:59 |
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