Dublin City University (DCU) was granted the status of “University of Sanctuary” in December 2016. Fifteen scholarships were granted to refugees and asylum seekers; one provided by each of the five DCU faculties and the remaining ten provided by DCU’s online education platform, DCU Connected. This paper will report on the journey undertaken by a team within DCU’s National Institute for Digital Learning as they put in place the framework needed to support these scholars and the related research study which explores the nature of the transition experiences of University of Sanctuary Scholars to online distance learning. A longitudinal qualitative study is designed to seek a greater understanding of these learners’ experiences in the early stages of the study lifecycle, and of how their transition into higher education can be facilitated to enhance student success. The data collection technique is semi-structured online interviews conducted annually, and the first round of interviews has recently been conducted. The data-led analytical approach for this study is Braun and Clarke’s (2006) six phases of thematic analysis. The next phase of the research project involves the analysis of the first phase of interview data and the generation of preliminary findings.