Login (DCU Staff Only)
Login (DCU Staff Only)

DORAS | DCU Research Repository

Explore open access research and scholarly works from DCU

Advanced Search

Integrating design thinking into instructional design: the #OpenTeach case study

Ní Shé, Caitríona orcid logoORCID: 0000-0002-6592-0276, Farrell, Orna orcid logoORCID: 0000-0001-9519-2380, Brunton, James orcid logoORCID: 0000-0001-7223-0524 and Costello, Eamon orcid logoORCID: 0000-0002-2775-6006 (2021) Integrating design thinking into instructional design: the #OpenTeach case study. Australasian Journal of Educational Technology, 38 (1). pp. 33-52. ISSN 1449-3098

Abstract
Online education is becoming the norm in higher education. Effective instructional design methods are required to ensure that “ever-connected” students’ needs are being met. One potential method is design thinking: an agile methodology that stresses the importance of empathy with the student. The #OpenTeach fully online course was designed using design thinking principles and delivered in Spring 2020. This article reports on a case study which focused on the use of design thinking to design and develop the #OpenTeach course. The five iterative stages of design thinking (empathy, define, ideate, prototype and test) were integrated into the design and development of the course materials. The findings of this study indicate that the use of the design thinking process may be used by instructional designers to achieve empathy with their learners, which will ensure learners successfully engage and achieve the learning objectives of the course.
Metadata
Item Type:Article (Published)
Refereed:Yes
Additional Information:Adnan, N. H., & Ritzhaupt, A. D. (2018). Software engineering design principles applied to instructional design: What can we learn from our sister discipline? TechTrends, 62(1), 77–94. https://doi.org/10.1007/s11528-017-0238-5 Bates, A. W. (2019). Teaching in a digital age (2nd ed.). Tony Bates Associates Ltd. https://pressbooks.bccampus.ca/teachinginadigitalagev2/ Branch, R. M., & Kopcha, T. J. (2014). Instructional design models. In J. Spector, M. D. Merrill, J. Elen, & M. J. Bishop (Eds.), Handbook of research on educational communications and technology (4th ed., pp. 77–87). Springer. https://doi.org/10.1007/978-1-4614-3185-5_7 Brenner W., Uebernickel F., & Abrell T. (2016). Design thinking as mindset, process, and toolbox. In W. Brenner & F. Uebernickel (Eds.), Design thinking for innovation (1st ed., pp. 3–21). Springer https://doi.org/10.1007/978-3-319-26100-3_1 Christensen, K., & West, R. E. (2017). The development of design-based research. In R. E. West (Ed.), Foundations of learning and instructional design technology. EdTech Books. https://edtechbooks.org/lidtfoundations/development_of_design-based_research Conole, G. (2013). Designing for learning in an open world (Vol. 4). In J. M. Spector & S. LaJoie (Eds.), Explorations in the learning sciences, instructional systems and performance technologies. Springer. https://doi.org/10.1007/978-1-4419-8517-0 Dam, R. F., & Siang, T. Y. (2020a). 5 Stages in the design thinking process. Interaction Design Foundation. https://www.interaction-design.org/literature/article/5-stages-in-the-design-thinkingprocess Dam, R. F., & Siang, T. Y. (2020b). Design thinking: Get a quick overview of the history. Interaction Design Foundation. https://www.interaction-design.org/literature/article/design-thinking-get-a-quickoverview-of-the-history Dam, R. F., & Siang, T. Y. (2020c). Personas – A simple introduction. Interaction Design Foundation. https://www.interaction-design.org/literature/article/personas-why-and-how-you-should-use-them Dimitriadis, Y., & Goodyear, P. (2013). Forward-oriented design for learning: Illustrating the approach. Research in Learning Technology, 21, 1–13. https://doi.org/10.3402/rlt.v21i0.20290 Elo, S., & Kyngäs, H. (2008). The qualitative content analysis process. Journal of Advanced Nursing, 62(1), 107–115. https://doi.org/10.1111/j.1365-2648.2007.04569.x Farrell, O., Brunton, J., Costello, E., Ní Shé, C., Donlon, E., Trevaskis, S., & Eccles, S. (2019). An investigation of effective online teaching: A needs analysis of online educators and online students. Zenodo. https://doi.org/10.5281/zenodo.3929199 Gibbons, S. (2016). Design thinking 101. Nielsen Norman Group. https://www.nngroup.com/articles/design-thinking/ Gibbons, S. (2018). Empathy mapping: The first step in design thinking. Neilson Norman Group. https://www.nngroup.com/articles/empathy-mapping/ Göksu, I., Özcan, K. V., Cakir, R., & Göktas, Y. (2017). Content analysis of research trends in instructional design models: 1999-2014. Journal of Learning Design, 10(2), 85–109. https://doi.org/10.5204/jld.v10i2.288 Goodyear, P. (2015). Teaching as design. HERDSA Review of Higher Education, 2(2), 27–50. http://www.herdsa.org.au/wp-content/uploads/HERDSARHE2015v02p27.pdf Harley, A. (2015). Personas make users memorable for product team members. Nielsen Norman Group. https://www.nngroup.com/articles/persona/ Kahu, E. R. (2013). Framing student engagement in higher education. Studies in Higher Education, 38(5), 758–773. https://doi.org/10.1080/03075079.2011.598505 Laurillard, D. (2012). Teaching as a design science: Building pedagogical patterns for learning and technology. Routledge. https://doi.org/10.4324/9780203125083 Liedtka, J. (2017). Evaluating the impact of design thinking in action. Academy of Management Proceedings, 1, 10264–10270. https://doi.org/10.5465/AMBPP.2017.177 Luka, I. (2014). Design thinking in pedagogy. Journal of Education Culture and Society, 5(2), 63–74. https://doi.org/10.15503/jecs20142.63.74 Matthews, M. T., Williams, G. S., Yanchar, S. C., & McDonald, J. K. (2017). Empathy in distance learning design practice. TechTrends, 61(5), 486–493. https://doi.org/10.1007/s11528-017-0212-2 Morris, H., & Warman, G. (2015). Using design thinking in higher education. EDUCAUSE. https://er.educause.edu/articles/2015/1/using-design-thinking-in-higher-education Ní Shé, C., Farrell, O., Brunton, J., Costello, E., Donlon, E., Trevaskis, S., Eccles, S. (2019). Teaching online is different: Critical perspectives from the literature. Zenodo. https://doi.org/10.5281/zenodo.3479402 Ní Shé, C., Farrell, O., Bruton, J., Costello, E., Trevaskis, S., Donlon, E., & Eccles, S. (2020, April 30). DCU case study: Using ABC to design an online teaching course for open online educators. ABC Learning Design. https://abc-ld.org/casestudy/dcu-case-study2/ open teach. (2020, March 25). Unit 2: Eimear’s dilemma [Video]. YouTube. https://www.youtube.com/watch?v=qb9FDPilPZI Philip, R. (2018). Finding creative processes in learning design patterns. Australasian Journal of Educational Technology, 34(2), 78–94. https://doi.org/10.14742/ajet.3787 Silverman, D. (1993). Interpreting qualitative data. Sage. Smith, P. L., & Ragan, T. J. (2005). Instructional design (3rd ed.). Wiley & Sons. Stake, R. E. (1995). The art of case study research. Sage. Stefaniak, J. (2020). The utility of design thinking to promote systemic instructional design practices in the workplace. TechTrends, 64(2), 202–210. https://doi.org/10.1007/s11528-019-00453-8 Svihla, V. (2017). Design thinking and agile design: New trends or just good designs? In R. E. West (Ed.), Foundations of learning and instructional design technology. EdTech Books. https://edtechbooks.org/lidtfoundations/design_thinking_and_agile_design Tawfik, A. A., Gatewood, J., Gish-Lieberman, J. J., & Hampton, A. J. (2021). Toward a definition of learning experience design. Technology, Knowledge and Learning, 2021, 1–26. https://doi.org/10.1007/s10758-020-09482-2 Wasson, B., & Kirschner, P. A. (2020). Learning design: European approaches. TechTrends, 64(6), 815– 827. https://doi.org/10.1007/s11528-020-00498-0 Yin, R. K. (2003). Case study research: Design and methods (3rd ed.). Sage. Young, C., & Perović, N. (2016). Rapid and creative course design: As easy as ABC? Procedia - Social and Behavioral Sciences, 228, 390–395. https://doi.org/10.1016/j.sbspro.2016.07.058
Uncontrolled Keywords:online teaching; instructional design; design thinking; persona; empathy maps
Subjects:Business > Innovation
Social Sciences > Distance education
Social Sciences > Education
Social Sciences > Educational technology
DCU Faculties and Centres:Research Institutes and Centres > NIDL (National Institute for Digital Learning)
Publisher:Australasian Society for Computers in Learning in Tertiary Education
Official URL:https://doi.org/10.14742/ajet.6667
Copyright Information:© 2021 The Authors.
Funders:National Forum for the Enhancement of Teaching and Learning
ID Code:26286
Deposited On:22 Sep 2021 10:49 by Orna Farrell . Last Modified 19 Jan 2024 15:39
Documents

Full text available as:

[thumbnail of 6667-Article Text-24317-1-10-20210920.pdf]
Preview
PDF - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Creative Commons: Attribution-Noncommercial-No Derivative Works 4.0
1MB
Metrics

Altmetric Badge

Dimensions Badge

Downloads

Downloads

Downloads per month over past year

Archive Staff Only: edit this record