Abstract

Purpose – The purpose of this paper is to examine the development and implementation of interactive video in an organisational setting, with a view to enhancing the quality of just in time training provided. Design/methodology/approach – The paper uses a small but focused research approach which builds on current literature to inform the design and implementation of interactive video. Qualitative data is used to evaluate staff perceptions of training materials. Findings – Findings indicate that the use of interactive video can greatly enhance the quality of training in the workplace. Practical implications – Findings reinforce previous research on interactive video, demonstrating its ability to provide worthwhile and engaging content. This study demonstrates that investing in innovative and learner focused approaches to training can increase the effectiveness and flexibility of training materials. Originality/value – While the use of video in education is widely researched, there is a comparative lack of literature around the use of interactive video in workplace training environments. This paper provides a unique look at the implementation of interactive video in a workplace setting and the staff perceptions of its impact. The study also provides an insight into the use of just in time training to solve a specific training problem.