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The limits of HRM in a new era of work: Bezonomics and the Amazon Effect

Harney, Brian ORCID: 0000-0003-3252-563X (2023) The limits of HRM in a new era of work: Bezonomics and the Amazon Effect. In: Colfer, Barry ORCID: 0000-0003-1714-3721, Harney, Brian ORCID: 0000-0003-3252-563X, McLaughlin, Colm ORCID: 0000-0003-1479-6268 and Wright, Chris F. ORCID: 0000-0003-0984-6208, (eds.) Protecting the Future of Work: New Institutional Arrangements for Safeguarding Labour Standards. Trade Unionism . Emerald, pp. 67-84. ISBN 978-1-80071-249-2

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Abstract

There can be little doubt that the risk and fluctuation of demand taken on by employers has been increasingly passed onto employees. We are witnessing a fragmented contract of rules largely determined by employers, for employers. Here the conventional form of employment relations is nonunionism and the management of employees through Human Resource Management (HRM). This chapter critically reviews the underlying assumptions underpinning the rise of HRM, not least its unitarist undercurrent, narrow emphasis on performance and limited incorporation of multiple stakeholders. The chapter then uses Amazon as an exemplary case to illuminate these dynamics in practice and to offer a critical review of what constitutes a meaningful and successful organisation in this new era of work. The chapter concludes by detailing prospects for redress and institutional experimentation, including via technological platforms.

Item Type:Book Section
Refereed:Yes
Uncontrolled Keywords:HRM; Ideology; Unitarism; Amazon; Employees; gig economy
Subjects:Business > Management
Business > Personnel management
Business > Employee attitudes
Business > Industrial relations
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Publisher:Emerald
Official URL:https://doi.org/10.1108/978-1-80071-248-520221010/full/html
Copyright Information:© 2023 Emerald Publishing
ID Code:28104
Deposited On:01 Mar 2023 12:54 by Brian Harney . Last Modified 01 Mar 2023 12:54

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