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Insider versus outsider workplace mistreatment and their impact on affective ill-being in healthcare professionals: Can personal resources act as buffers?

Bosak, Janine orcid logoORCID: 0000-0001-5701-6538, Yaranon, Paolo and O’Shea, Deirdre (2024) Insider versus outsider workplace mistreatment and their impact on affective ill-being in healthcare professionals: Can personal resources act as buffers? Journal of Advanced Nursing, 80 (9). pp. 3705-3720. ISSN 0309-2402

Abstract
Workplace stress can negatively impact healthcare providers’ professionalism and quality of care. One source of workplace stress is the experience of workplace mistreatment. Drawing on the Job Demands-Resources theory, this study aimed to (a) investigate the impact of mistreatment frequency experienced by healthcare workers from insider sources (i.e., co-workers, supervisors) and outsider sources (i.e., patients, visitors) on affective illbeing and (b) the potential moderating role of trait resilience and trait self-efficacy, as personal resources, in the mistreatment-illbeing relationship.
Metadata
Item Type:Article (Published)
Refereed:Yes
Uncontrolled Keywords:Workplace Mistreatment, Self-efficacy, Resilience, Affective Ill-being.
Subjects:Business > Personnel management
Business > Employee attitudes
Business > Workplace stress
Business > Industrial relations
DCU Faculties and Centres:DCU Faculties and Schools > DCU Business School
Publisher:Wiley
Official URL:https://onlinelibrary.wiley.com/doi/10.1111/jan.16...
Copyright Information:Authors
ID Code:30706
Deposited On:27 Jan 2025 12:04 by Gordon Kennedy . Last Modified 27 Jan 2025 12:04
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